Privacy Policy
Last Updated: 4 November 2025
This Privacy Policy describes how Tastely Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website www.tastely.co.uk or otherwise interact with our business.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant data protection laws.
Who We Are
Tastely Ltd
Registered in England & Wales: Company No. 15487288
Registered Office: 15 Spurcroft Road, Thatcham, RG19 3XX
Email: info@tastely.co.uk
We operate as an importer, distributor and retailer of food, beverages, coffee, and related grocery products.
We are the data controller responsible for the personal information collected through this website.
Information We Collect
We may collect and process the following types of personal information:
- Information you provide directly
- Name and contact details (email, phone number, address)
- Payment and billing information (processed securely via third-party payment providers)
- Account login details (if you register)
- Communication preferences and correspondence
- Delivery information
- Information collected automatically
- IP address, browser type, operating system
- Device identifiers
- Website usage data (pages visited, time on site, referral source)
- Cookies and similar technologies (see Section 7 below)
- Information from third parties
- Payment processors and delivery partners
- Marketing platforms (e.g. Mailchimp, Meta Ads, Google)
- Publicly available sources or social media profiles (if you interact with us there)
- Information you provide directly
How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil your orders and deliveries
- To communicate with you about your purchases, account or enquiries
- To manage your account and preferences
- To send you marketing communications (where you have opted in)
- To improve our website, products and services
- To comply with legal obligations (e.g. record-keeping, taxation, fraud prevention)
We will only use your information where we have a lawful basis to do so, such as performance of a contract, legitimate interest, consent, or legal obligation.
How We Share Your Information
We only share personal data when necessary, with trusted third parties such as:
- Payment gateways (e.g. Stripe, PayPal)
- Courier and logistics providers
- IT and website hosting services
- Professional advisers (e.g. accountants, legal counsel)
- Marketing platforms (only if you have given consent)
We do not sell or rent your personal information to any third party.
All service providers are required to keep your information secure and use it only in accordance with our instructions.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations.
Typically:
- Order and billing data: 6 years
- Account information: until your account is deleted
- Marketing data: until you unsubscribe or withdraw consent
Your Data Protection Rights
You have the following rights under UK data protection law:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data (“right to be forgotten”).
- Restriction: Limit processing in certain circumstances.
- Portability: Request data transfer to another provider.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact info@tastely.co.uk.
We may need to verify your identity before fulfilling your request.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable essential site functionality
- Analyse traffic and performance
- Personalise your experience
- Support marketing and remarketing campaigns
You can manage or disable cookies through your browser settings.
For more details, please see our Cookie Policy.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes:
- Secure (HTTPS) data transmission
- Encrypted payment processing via third-party gateways
- Restricted data access for authorised staff only
Despite our best efforts, no online system is entirely secure, and we cannot guarantee absolute security.
International Transfers
Some of our service providers may process your information outside the UK (e.g., within the EEA or USA).
Where this occurs, we ensure that adequate safeguards such as the UK International Data Transfer Agreement (IDTA) or EU Standard Contractual Clauses are in place.
Children’s Privacy
Our website is not intended for children under 16 years of age.
We do not knowingly collect personal data from minors. If you believe we have done so inadvertently, please contact us and we will delete such information promptly.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The latest version will always be available on our website with the “last updated” date shown at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Data Protection Officer
Tastely Ltd
Email: info@tastely.co.uk
Address: 15 Spurcroft Road, Thatcham, RG19 3XX
If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk